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Build fiercely loyal customers and highly engaged teams.

We specialize in people-centric research, gathering real stories from individuals to enhance experiences for customers, patients, and employees alike.

Industries We Serve

Healthcare

Our work in healthcare settings captures patient and staff experiences, providing critical insights that lead to improved care practices and patient satisfaction metrics.

  • A 10% increase in hospital employees who report a good working environment is associated with a 1.5% increase in patient satisfaction scores, linking employee conditions directly with patient perceptions
  • Improved patient experience is associated with a 5% increase in hospital profitability, demonstrating the financial viability of investing in patient-centered healthcare design
Community Engaagement

Community Engagement

Collabo XD engages directly with community members, ensuring that voices are heard and integrated into initiatives that align with communal needs and values.

  • Community-engaged initiatives can enhance project success rates by up to 35%, demonstrating the effectiveness of incorporating community insights in planning and development stages

Healthcare

Our work in healthcare settings captures patient and staff experiences, providing critical insights that lead to improved care practices and patient satisfaction metrics.

  • A 10% increase in hospital employees who report a good working environment is associated with a 1.5% increase in patient satisfaction scores, linking employee conditions directly with patient perceptions
  • Improved patient experience is associated with a 5% increase in hospital profitability, demonstrating the financial viability of investing in patient-centered healthcare design

Nonprofit

Collabo XD’s qualitative research methods help nonprofits understand stakeholder perspectives and community impacts, guiding more effective program development and service delivery.

  • Nonprofits that engage in strategic planning and stakeholder engagement are 30% more likely to achieve significant impact, underscoring the importance of structured service design
  • Up to 40% of nonprofit donors state that organizational transparency and understanding of impact are critical for sustained giving, highlighting the need for clear communication and effective program evaluation

Customer Experience

The crafting of the interactions and environment an employee encounters throughout their tenure at an organization, aimed at fostering engagement, satisfaction, and productivity.

  • 86%of buyers are willing to pay more for a great customer experience, emphasizing the direct correlation between customer experience enhancements and potential revenue growth
  • Companies that lead in customer experience outperform others by nearly 80% on the S&P 500 index, illustrating the significant impact of customer experience on financial performance

Employee Experience

Our unbiased third-party assessments garner deeper insights into employee experiences, revealing honest feedback on pain points and driving enhanced engagement, productivity, and retention.

  • Companies with highly engaged employees report a 21% increase in profitability.
  • Employee satisfaction jumps by over 50% in workplaces that prioritize comprehensive experience design.

DE&I

We drive DE&I initiatives that foster inclusive cultures and equitable practices, enhancing organizational resilience and innovation.

  • Organizations with robust DE&I programs see a 19% increase in innovation revenue compared to others.
  • Companies with diverse management teams have 35% higher financial returns than their industry averages.

Services

What we can do for you

We offer a diverse range of expertise tailored to meet your organization’s unique needs.

Case Studies

Featured Stories

Certifications

Collabo XD is proud to be a woman and minority-owned business.

Connect With Us

Let's Work Together

Whether you’re looking to innovate, solve complex challenges, or simply take your project to the next level, we’re here to make it happen.

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