Who we are

Let us be your team of designers, facilitators, researchers, and strategists who have a passion for improving human experiences. Collabo XD is an Indianapolis-based service design firm specializing in qualitative research and experience design. We’re a female, minority-owned business helping clients across industry sectors in healthcare, engineering, non-profits, education, and more. Our team of exceptional researchers, strategic thinkers, and designers provide clients with the actionable insights they need  to plan for future success. 

Founded on the value of human-centered design, we believe every person is an expert. Your customers are the experts of their own experience, your employees are the experts of their experience (as well as their technical roles). You are the expert of your own experience.

No one knows what you’re feeling or thinking better than you. This is why we believe every person has the ability to identify challenges, create innovative solutions, and bring about meaningful change. We help you unleash this potential through comprehensive customer research and strategic planning to deliver the best customer experience. We’ve successfully led over hundreds of projects leveraging people-centered design in a wide-range of contexts from patient experience, to employee experience, to student experience, and of course customer and brand experience.