Retaining your employees: 3 creative tactics a design thinking company uses to increase engagement
When you’re at the helm of a company, you quickly realize employees aren’t just numbers on a payroll – they’re literally the lifeblood of the organization. Without them, you can’t get where you want to go. But how do we ensure they stick around for the long haul? Well, we’ve been helping large organizations and […]
These 8 prime examples of an excellent customer experience will inspire yours
A terrible customer experience is enough to make you never return to a store or restaurant. And vice versa, you’re more likely to be loyal to a company if they provide you with an unforgettable customer experience. Here are 8 examples of companies going above and beyond to delight their customers – and retain them […]
Stop losing customers: Use AI to increase loyalty (and revenue)
It’s an exciting time to be in customer experience. There’s no doubt about that. Artificial Intelligence – in the form of OpenAI and Google Bard – is here. Here at Collabo XD, we’ve been on the forefront of a lot of change in the experience world. The AI wave is no different. So how do […]
An open letter to the CEOs killing their companies
Dear CEOs, You’ve seen the recent push in Silicon Valley to make the work experience less about the humans who work for the company – and more about the company itself. Sure, I’ll give you professionalism in the workplace. But when you ignore the humanity and individuality in your workforce, we all lose. Here’s my […]
The remote employee experience: A path to 21% more profit or a road to ruin?
In 2020 did you go remote? What were the consequences? How did your employees and company perform during that time? Well, many saw an uptick in revenue and employee satisfaction. But that didn’t solve the crisis occurring inside the heads of HR leaders and company executives. The employee experience was completely up in the air. […]
What the heck does “business sense” even mean? A bulletproof framework for human-first leaders
We’ve all heard the phrase “It makes good business sense.” But there’s clearly more than what meets the eye. What does that actually mean? Leaders are in charge of driving the company forward no matter their position. Yes, even HR, people and talent leaders are responsible for the growth of the company too. But at […]
Become a smart city overnight: 4 proven ways to connect with your citizens & improve quality of life in your town
Think service design only works for big corporations? Think again. Service design is a way for cities, towns and municipalities to improve communication with their citizens. And we all know what happens in vibrant, connected communities, yes? Quality of life improves! So you want to improve your city so you can recruit more families to […]
Why we changed our name to Collabo XD
It’s time to address the elephant in the room: Collabo Creative is now Collabo XD. What’s changing? Apart from our name, not much. We still have an unwavering commitment to creating remarkable employee and customer experiences. We still provide the best design thinking consulting services in the region. And we still stand by our commitment […]
70% of change efforts fail: Steal the 5-point system the successful 30% use
70% of change efforts fail. Are the alarm bells going off? They should be. This statistic is abysmal. Whether it’s a new product launch, a company restructuring or a cultural shift, your change efforts must succeed. You’ve invested time, money and your future in this direction. From our point of view, Collabo XD has guided […]
Bookmark this for the future: 5 ways AI will improve the employee experience
Forget every horror movie that plots bots against humans. We’ve reined in technology to leverage all the amazing benefits of artificial intelligence. And left all the sci-fi imaginations of the future to Hollywood. Welcome to the future where AI works right beside us and helps us get s#*t done. We’re Collabo XD and we’ve worked […]
