Change management, Client Stories, Community Experience, Design Thinking, Journey Mapping, Listening Programs How we’re designing a diverse tech ecosystem 41,000 strong from the ground upClose your eyes… What do you picture when I mention tech worker?The tech industry ... Read More
Change management, Client Stories, Community Experience, Journey Mapping, Listening Programs Step-by-step how we kickstarted a Black business revolution in IndyIn 2019 there were 5,771,292 businesses in America. Blacks make up 14.2% of the ... Read More
Change management, Client Stories, Community Experience, Service Design, Where we write Become a smart city overnight: 4 proven ways to connect with your citizens & improve quality of life in your townThink service design only works for big corporations? Think again.Service design is a way ... Read More