How we’re designing a diverse tech ecosystem 41,000 strong from the ground up

Close your eyes… What do you picture when I mention tech worker? The tech industry has long been dominated by white males, leading to a lack of diversity in the talent pool. A diverse workforce is essential for better performance and a richer understanding of how technology impacts society. We know this. Studies have proven […]
Step-by-step how we kickstarted a Black business revolution in Indy

In 2019 there were 5,771,292 businesses in America. Blacks make up 14.2% of the population but owned just 2.3% of those companies. The math doesn’t add up. When we collaborated with Innopower, the goal was clear: To better understand the challenges Black business owner journey face so we can ultimately eliminate them. A few months […]
Become a smart city overnight: 4 proven ways to connect with your citizens & improve quality of life in your town

Think service design only works for big corporations? Think again. Service design is a way for cities, towns and municipalities to improve communication with their citizens. And we all know what happens in vibrant, connected communities, yes? Quality of life improves! So you want to improve your city so you can recruit more families to […]