How we’re designing a diverse tech ecosystem 41,000 strong from the ground up
Close your eyes… What do you picture when I mention tech worker? The tech industry has long been dominated by white males, leading to a lack of diversity in the talent pool. A diverse workforce is essential for better performance and a richer understanding of how technology impacts society. We know this. Studies have proven […]
Step-by-step how we kickstarted a Black business revolution in Indy
In 2019 there were 5,771,292 businesses in America. Blacks make up 14.2% of the population but owned just 2.3% of those companies. The math doesn’t add up. When we collaborated with Innopower, the goal was clear: To better understand the challenges Black business owner journey face so we can ultimately eliminate them. A few months […]
The remote employee experience: A path to 21% more profit or a road to ruin?
In 2020 did you go remote? What were the consequences? How did your employees and company perform during that time? Well, many saw an uptick in revenue and employee satisfaction. But that didn’t solve the crisis occurring inside the heads of HR leaders and company executives. The employee experience was completely up in the air. […]
70% of change efforts fail: Steal the 5-point system the successful 30% use
70% of change efforts fail. Are the alarm bells going off? They should be. This statistic is abysmal. Whether it’s a new product launch, a company restructuring or a cultural shift, your change efforts must succeed. You’ve invested time, money and your future in this direction. From our point of view, Collabo XD has guided […]
Debunk these 5 myths about journey mapping & unlock 100% customer retention
Have you ever wondered what your customers really think about you? Chances are – You have an idea of what they want, how they feel and how you can improve your business. But do you know for sure? Heck, maybe you don’t want to know. But beware – You’re leaving money on the table. Journey […]
Kill two birds with one stone: 2 ways Simon Sinek suggests your employee experience impacts your customer experience
Do you handle customer experience and employee experience separately? Do you have separate teams dedicated to perfecting each? Yet they don’t talk to each other? What if creating a kick@$! customer experience and employee experience was one-and-the-same? What if you could kill two birds with one stone? When you realize they impact each other, well, […]
3 moments that make or break the employee experience (Most ignore #3)
You’re stunned. Your top employee just filed their two week’s notice. “What happened? I thought they loved working here.” Most organizations react the same. They don’t know where the chasm started or how deep it went… Until it was too late. There are moments – big and small – that impact your employees’ perception of […]
Turnover is a monster: Who’s in charge of retaining top talent in your organization?
If you didn’t consider employee experience and retention important before reading this article, you sure will afterward. At Collabo XD, we help organizations keep their top talent by designing a culture and employee experience that works for everyone. But who owns the employee experience? Who’s in charge of monitoring, gauging and improving it? 3 schools […]
HR leaders: 2 ways “quiet quitting” should make you rethink your employee experience
“Quiet quitting.” As a people leader, do these words make you shiver? You’ve heard the term. But have you done anything internally to make sure your employees don’t feel the same way? It’s okay to be a bit scared of the quiet quitting movement. And frankly, confused too. The question is, how do you and […]
Prioritize customer experience or employee experience? The world’s best companies reveal a secret
Where do you put your resources? In improving your customer experience? Or helping your employees live better personal and professional lives? They’re more related than you think. Trust us – Collabo XD helps companies like Cummins and the Red Cross increase revenue with a better customer experience and more productive, happy relationships with employees. We’ve […]
